Hydraulic Post Hole Digger

How is your company's attrition rate? You work your tail off to get a customer, then for no apparent reason, you lose that customer. I know, I know, it really sucks. Especially if you lose that customer to your closest competitor.

In the insurance business, this is called your 'retention'. In other words, you write a policy for a fully qualified individual or company, and some time later they cancel or no longer pay the premiums. Every agents nightmare.

1. 3 Day Callback - Some experts say that the sale actually begins after the sale has occurred. Consider it for a moment. Have you ever made a purchase and after a few days of reflection you decided it wasn't right for you? Maybe it just didn't feel right. We all have. We even have these thoughts for no apparent reason. It has always been a good practice to touch base with your customer a few days after the sale. The 3 Day Callback is very important.

Premier Md18 Hydraulic Auger Drive Attachment Skid Steer Loader Post Hole Digger
Premier Md18 Hydraulic Auger Drive Attachment Skid Steer Loader Post Hole Digger
1,999.00
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New Skidsteer Hydraulic Auger Post Hole Digger 12 18 Bits Skid Steer
New Skidsteer Hydraulic Auger Post Hole Digger 12 18 Bits Skid Steer
2,450.00
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Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
2,049.00
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New Skid Steer Hydraulic Auger Post Hole Digger 9 12 18 Bits Skidsteer
New Skid Steer Hydraulic Auger Post Hole Digger 9 12 18 Bits Skidsteer
3,500.00
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Easy Auger Hydraulic Post Hole Digger Earth Drill 9hp Briggs Runs Works Good
Easy Auger Hydraulic Post Hole Digger Earth Drill 9hp Briggs Runs Works Good
2,100.00
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New Premier H015pd Hydraulic Auger Drive Attachment Skid Steer Post Hole Digger
New Premier H015pd Hydraulic Auger Drive Attachment Skid Steer Post Hole Digger
2,295.00
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Truck Mounted Auger Signfence Post Hole Digger Hydraulic Drill Utility Pole
Truck Mounted Auger Signfence Post Hole Digger Hydraulic Drill Utility Pole
3,995.00
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New Premier H019pd Hydraulic Auger Drive Attachment Skid Steer Post Hole Digger
New Premier H019pd Hydraulic Auger Drive Attachment Skid Steer Post Hole Digger
2,395.00
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Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
3,150.00
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New Bobcat X Change Quick Attach Hydraulic Auger Post Hole Digger 12 16 Bits
New Bobcat X Change Quick Attach Hydraulic Auger Post Hole Digger 12 16 Bits
2,999.00
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Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
2,499.00
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New Skidsteer Skid Steer Hydraulic Auger Post Hole Digger 12 16 Bits
New Skidsteer Skid Steer Hydraulic Auger Post Hole Digger 12 16 Bits
2,750.00
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Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
2,749.00
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Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
2,399.00
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Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
3,350.00
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Post Hole Digger Earth Auger - Hydraulic - 9 Hp Honda - 9 Gpm - 351 Ftlbs Torque
Post Hole Digger Earth Auger - Hydraulic - 9 Hp Honda - 9 Gpm - 351 Ftlbs Torque
6,721.38
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New Skid Steer Loader Hydraulic Auger Post Hole Digger 12 18 Bits Skidsteer
New Skid Steer Loader Hydraulic Auger Post Hole Digger 12 18 Bits Skidsteer
2,795.00
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Hp12 Skidril Hydraulic T-post Pounder
Hp12 Skidril Hydraulic T-post Pounder
1,500.00
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Post Hole Digger Earth Auger - Hydraulic - 9 Hp Honda - 7 Gpm - 225 Ftlbs Torque
Post Hole Digger Earth Auger - Hydraulic - 9 Hp Honda - 7 Gpm - 225 Ftlbs Torque
4,821.40
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Post Hole Digger Earth Auger - Hydraulic - 9 Hp Honda - 9 Gpm - 351 Ftlbs Torque
Post Hole Digger Earth Auger - Hydraulic - 9 Hp Honda - 9 Gpm - 351 Ftlbs Torque
4,937.12
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2018 Utilityworker-20 Auger Signfence Post Hole Hydraulic Auger Drill On Truck
2018 Utilityworker-20 Auger Signfence Post Hole Hydraulic Auger Drill On Truck
43,942.00
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Land Pride Sa20 Post Hole Digger Replacement Hydraulic Motor Pn 850-255c
Land Pride Sa20 Post Hole Digger Replacement Hydraulic Motor Pn 850-255c
495.00
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Vintage Danuser Hydraulic Earth Drill Post Hole Digger Literature Brochure
Vintage Danuser Hydraulic Earth Drill Post Hole Digger Literature Brochure
12.50
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Land Pride Hydraulic Post Hole Digger Operators Manual 317-076m
Land Pride Hydraulic Post Hole Digger Operators Manual 317-076m
9.99
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Equipment Brochure - Owen - Ho-clam Hydraulic Post Hole Digger 2 Items E3515
Equipment Brochure - Owen - Ho-clam Hydraulic Post Hole Digger 2 Items E3515
13.31
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Premier Md18 Hydraulic Auger Drive Attachment Bobcat Skid Steer Post Hole Digger
Premier Md18 Hydraulic Auger Drive Attachment Bobcat Skid Steer Post Hole Digger
1,999.00
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New Premier H015pd Hydraulic Auger Drive Attachment Tractor Post Hole Digger Bit
New Premier H015pd Hydraulic Auger Drive Attachment Tractor Post Hole Digger Bit
2,295.00
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New Premier H015-pd Hydraulic Earth Auger Drive Attachment Post Hole Digger Bit
New Premier H015-pd Hydraulic Earth Auger Drive Attachment Post Hole Digger Bit
2,295.00
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Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
2,049.00
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Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
2,549.00
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Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
2,949.00
View Details
Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
2,549.00
View Details
New Premier H019pd Hydraulic Earth Auger Drive Attachment Post Hole Digger Bit
New Premier H019pd Hydraulic Earth Auger Drive Attachment Post Hole Digger Bit
2,395.00
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Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
Tooltuff S21 Hydraulic Skid Steer Earth Auger Combo W Bits Hoses Fittings
3,199.00
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2. The Congratulatory Letter - Regardless of what business you are in, when that customer becomes 'fully qualified' and the deal is cemented, send them a congratulations letter. Why? Have you ever heard the 'ole saying that 'they will forget what you said, but never forget how you made them feel'? Sending a congratulations letter for their purchase makes them feel good. They feel good about you, they feel good about your product, they feel good about your company, and they feel good about their purchase. The 'FEEL GOODS' are an attrition antidote.

3. The Birthday Card - You must send out birthday cards, period. If you are not doing this currently, there are affordable software programs that will make this task painless. For example, when the customer's information is first loaded into the database, with the date of birth and email address, the email autoresponder will automatically submit a birthday email. The staff will then follow-up with an actual birthday card. The birthday notice is set one week beforehand for actual snail mail.